Distribution & Onboarding Administrator

We are recruiting an Administrator to join our team in York!


Our Administrator will provide administration support to the Distribution and Hotel Development teams and Best Western hotel Members.  They will maintain all rate and hotel data for use on all relevant systems, including Best Western tools and databases, and OTA’s. They will also offer administration support for new member hotels to the brand, across the entire sales cycle, with particular focus on the acquisition and onboarding elements and provide the highest level of customer service to our members.  

This offers the role holder the unique opportunity to be trained and work in both the Distribution and Hotel Development areas of the business.


 Our Administrator will be committed to customer service excellence, with previous experience of providing a high level of service delivery to both internal and external customers. They will have experience of delivering against commercially focused targets and objectives as well as providing administrative support within a fast-paced office environment.  The ability to work to deadlines is also essential.


 Our administrator will be self- motivated and have the ambition to succeed on an individual and team level.  They will possess excellent written, numeracy and verbal communication skills with the ability to communicate with colleagues and members at all levels of the Group.  They will have strong organisation and time management skills and good attention to detail with the ability to work accurately. They will be a proficient in the use of MS Office software including Word, Excel, PowerPoint and Outlook as well as good numeracy skills.

To apply send your cv to recruitment@bestwestern.co.uk

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