Best Western have been around in Great Britain for a good few years now and we’d like to think we’re looking good for our age. For over 40 years we have been pooling our talents (and more importantly, our commitment to quality) to deliver a personal level of service meaning that our customers get the best of both worlds – the warm local smile and the big quality as standard!

Our history

Best Western GB is part of Best Western International, based in Phoenix, USA who founded the brand back in 1946. The group spread its wings in the swinging sixties and started to license the brand overseas. Today it is represented in over 80 countries around the world with over 4,000 hotels all independently owned and managed.

The British story started in 1967 with Interchange Hotels who joined with Consort Hotels in 1999 to start the British arm of the Best Western brand. Interchange and Consort Hotels remains today as the parent company of the Best Western GB brand and Beacon purchasing.


Best Western are a group of independent hotels who are packed with personality, all with the same goal – to make sure our guests have a stay that’s one to remember!

You’ll find Best Western hotels in handy locations all over the globe – over 250 in Great Britain and over 4,000 worldwide to be precise! What’s more, each and every hotel is a passionate believer in delivering top notch service and staying true to the individuality of their hotel.

Our ethos

So what do we mean by independence? Well, as all Best Western hotels are independently owned and run, guests can be sure that they’ll stay in a hotel that’s unique from any other, unlike many of the chains that you so often see nowadays. And they’ll get all of this along with first class, personal service and the warmest of welcomes. It’s all about hotels with personality!

Working with us

The hospitality industry is adapting rapidly, as technology becomes a major factor in just about everything we do. From booking to promotions and sales to revenue management, to expand and thrive we need to ensure that we have the best and most competitive talent helping us stay on top of our game and at the forefront of the latest developments.

As a family of independent hotels, we also need to do our best to maximise the benefits that our members get from being part of our brands. We need to help them be more agile, more profitable and more comfortable, and we need to do it while celebrating their individuality. If you think you’ve got what it takes to blaze a trail without losing that human touch, we’d love to hear from you.

If you’d like to apply to a specific hotel, or if there’s a specific position you’d like to enquire about, fill in the contact form below.

Applicants please note: All of our hotels are independently owned and we are not involved in their recruitment processes. We will pass your details to the hotel you specify, and they may contact you directly. If you do not provide the information required below, we will not be able to process your application.